Unfortunately, there is no way to Unpublish a Challenge once it has been Published and tickets have been sold.
However, if COVID-19 has interrupted your plans for an Arena Competition - then you are able to process through the following steps to ensure you are able to cancel your competition appropriately.
Note: If you have accepted early payouts for your event, you will need to refund participants outside of Arena
- First, Refund Tickets
- Then, Prevent Any Future Sales, you will need to adjust the Ticket Sales End Date to today's date
- Finally, scramble the Event URL to ensure that any previous marketing materials no longer guide them to a canceled event.